Your IT, Handled.
Support via Slack, Teams, or WhatsApp for London's best businesses. 15-minute average response.
Trusted by Tyto PR, Jabberwocky Design & more
Trusted by Tyto PR, Jabberwocky Design & more
# it-support48hr SLA ticket
15 min avg reply
Trusted by London's leading professional services firms
The IT Headaches Every Business Knows
You didn't start a business to troubleshoot printers. Yet here you are.
Mac Fleet Chaos
Updates breaking creative apps overnight. New starters waiting days for a configured Mac. Nobody quite sure who has which device.
The Freelancer Problem
Freelancers can't access your files. They're emailing 2GB PSDs. Contractors on personal devices with no security. Sound about right?
Security? What Security?
Client data on personal Dropbox accounts. No Cyber Essentials. One phishing email away from losing a pitch deck — and a client.
IT Guy Gone AWOL
Your 'IT person' is actually the one designer who's good with computers. Your MSP takes 48 hours to reply. You deserve better.
Ready to make IT the least of your worries?
See How We Fix This →Watch the Race Unfold.
Same issue. Two support models. Dramatically different outcomes.
Ticket #4217 submitted
Auto-reply: Your request has been logged
Queue position: 12
Queue position: 8
Assigned to technician
Technician note: Investigating...
Message sent to #it-support
Wave IT is typing...
Found it — restored from backup
Permissions locked. All sorted ✓
47 hours vs 15 minutes
No tickets. No queues. Just results via Slack, Teams, or WhatsApp.
From Box to Desk in 12 Minutes.
Watch a new MacBook go from blank to fully configured — automatically.
3 days, 14 emails → 12 minutes
MDM handles everything. Your new hire just logs in.
Every Channel, Covered.
From daily troubleshooting to office moves — see how we handle it all through Slack, Teams, and WhatsApp.
# it-supportSupport on Your Terms
We meet you where you are
Slack, Teams, WhatsApp, support tickets — we plug into whatever your team already uses. Same fast response, same real engineers.
# it-supportvia Slack
WaveIT Support
via WhatsApp
How We Ensure Success.
We Audit
A thorough deep-dive into your existing workflows, vulnerabilities, and bottlenecks.
We Implement
Seamless integration of enterprise-grade hardware and software without the downtime.
We Support
A persistent partnership with 15-minute average response times via Slack, Teams, or WhatsApp.
99.97%
Uptime (30 days)
Recent Events
Monitoring...
Starting from
£500/month
£80–£120 per person per month
Switching Is Easier Than You Think
Most agencies put off switching because they fear disruption. Here's what actually happens:
Week 1: We Audit
Full review of your current setup, contracts, and pain points. Zero disruption.
Week 2: We Plan
Custom migration blueprint. Every device, user, and app accounted for.
Week 3: We Migrate
Seamless cutover. Your team won't miss a beat - we handle everything.
Week 4: You Relax
Full support live. You wonder why you didn't switch sooner.
Every migration comes with our 15-minute average response time from day one.
Book a Free IT AuditWe Handle Threats. You Handle Business.
Threats Blocked This Month
840
0
Breaches
Since 2019
Monitoring...
200+
Devices Protected
24/7
Monitoring
<2min
Threat Response
100%
Client Retention
What Our Clients Say.
“Absolute lifesavers. We entrusted them with our entire IT logistics.”
Nora Petereit
Jabberwocky Design
“The new MDM system has made a big impact in our new joiner process.”
Brendon Craigie
Tyto Public Relations
“Without your expertise we wouldn't be fully operational. No hesitation recommending.”
Kalpesh Maisuria
TwentySeven Tech